FREE SHIPPING EVERYDAY. Always.
We know you’re excited to get your hands on your new gear! We work hard to get your order processed and out the door as quickly as possible. Here is everything you need to know about how we get our products from our warehouse to your doorstep.
SHIPPING POLICY:
Orders are processed and shipped within 1 business day (Monday-Friday). Delivery windows begin once the package has been handed off to the carrier.
United States
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard | FREE on orders $40+ $6.99 on orders under $40 | 3-5 Business Days |
| Expedited | $2.99 + $0.99 per lb | 1-3 Business Days |
| Two-Day Delivery (order by 11:00 A.M.) | $10.50 + $0.99 per lb (OR, AZ, CA, CO, UT, ID, WA, MT, NV, WY, NM) $36.50 + $0.99 per lb (all other states) | 2 Business Days |
| One-Day Delivery (order by 11:00 A.M., Utah only) | $14.99 + $0.99 per lb | 1 Business Day |
| Curbside Pickup (West Jordan store, Utah only) | FREE | Call 801-561-5406 on arrival |
A $6.99 handling fee applies to Expedited, Two-Day and One-Day shipping on orders under $40.
International
| Shipping Method | Destination | Cost |
|---|---|---|
| Standard | Canada, Central & South America, Caribbean | $17.31 + $2 per lb |
| Standard | Europe, Australia & all other countries | $20.54 + $2 per lb |
| Standard | Asia & Middle East | $23.16 + $2 per lb |
| Expedited | All international destinations | $59.99 + $2 per lb |
A $6.99 handling fee applies to international orders under $40. Dansko products cannot be shipped outside the United States.
RETURNS & EXCHANGES:
You can return or exchange items within 30 days of purchase, as long as they still look new. Ship them back in a box or bag with your order number and a note, to:
Ossine Shoes
7576 South Redwood Road
West Jordan, UT 84084
Return shipping is paid by the customer (the post office is usually about half the cost of UPS or FedEx). Refunds are issued in full to your original payment method. Start a return or print a return form.
Ossine Work Holidays:
Our warehouse is closed on the following holidays. Please note that orders will not be processed or shipped on these holidays.
- New Year's Day
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Christmas Day
